Last updated: February 19, 2026
Practice Voice ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you use the Practice Voice platform. By using our services, you consent to the practices described below.
Account information. When you create an account, we collect your name, email address, and password (stored as a secure hash).
Practice information. During onboarding, we collect professional details including your credentials, practice name, specialties, therapeutic modalities, city, state, target audience, and optional "about me" text. This information is used to generate your website content.
Website content. We store all content on your website, including AI-generated text, uploaded images (headshot, office photos), and any edits you make.
Payment information. When you subscribe, payment is processed by Stripe. We store your Stripe customer ID and subscription ID but do not store credit card numbers or bank details on our servers. See Stripe's privacy policy for how they handle payment data.
Usage data. We automatically collect basic technical data needed to operate the service, such as IP addresses (for rate limiting and security), browser type, and access timestamps.
Contact form submissions. When visitors submit contact forms on websites built with Practice Voice, we collect the visitor's name, email, phone number (optional), and message. This data is stored on behalf of the website owner (the therapist).
We use the information we collect to:
We do not sell your personal information. We do not use your data for advertising purposes.
Your practice information is sent to OpenAI's API to generate website content. This includes your specialties, modalities, tone preference, location, and about-me text. OpenAI processes this data according to their API data usage policy. We do not send your email, password, payment information, or contact form submissions to AI services.
We use the following third-party services that may process your data:
Each service operates under its own privacy policy. We select providers with strong security and data protection practices.
We use essential cookies required for the Platform to function, including authentication session cookies. We do not use tracking cookies, advertising cookies, or third-party analytics. No cookie consent banner is needed as we only use strictly necessary cookies.
We implement appropriate measures to protect your data, including:
No system is 100% secure. While we take reasonable precautions, we cannot guarantee absolute security of your data.
We retain your account and website data for as long as your account is active. If you delete your account, your personal data, website content, and contact form submissions are permanently removed from our systems. We may retain anonymized, aggregated data that cannot identify you for analytics purposes.
When visitors submit contact forms on therapist websites built with Practice Voice, we act as a data processor on behalf of the therapist (the data controller). The submission data is stored securely and shared only with the respective therapist via email notification. Contact forms include a visible warning that they should not be used to transmit confidential health information.
You have the right to:
To exercise any of these rights, use the in-app settings or contact us at the email address below.
The Platform is intended for use by licensed professionals who are at least 18 years of age. We do not knowingly collect personal information from children under 13. If we become aware that a child has provided us with personal information, we will delete it promptly.
We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Platform. The "Last updated" date at the top of this page indicates when the policy was last revised.
If you have questions about this Privacy Policy or how we handle your data, contact us at admin@practicevoice.com.